I hereby introduce us to get their orders and their customers Queen´s Villa Hotel, a beautiful house of the Historic Center of Arequipa , five minutes from the Main Square , which has been restored and converted into a luxury Boutique Hotel with the highest standards in comfort, quality , sophistication and privacy. Queen´s Villa Hotel , provides an experience that portrays the historic and cultural city , recreating spaces of a former stately home , decorated with an exquisite collection of furniture and art objects original period combined in a harmonious and subtle with the services and comforts of modern life . The Queen´s Villa Hotel also has suites furnished and decorated very exclusive details , we have a central green area with 2300 m2 , with a refreshing swimming pool , next to the Bar Flor de Liz , totally modern with the most delicious cocktails are also served breakfast and dinner based on the exquisite and finest cuisine in the world , offering our Restaurant Victoria , as well as halftime and wines that can be enjoyed in different areas such as the pool , tropical gardens , terrace rooms , or our restaurant colonial luxury, all spacious rooms for the enjoyment and relaxation. The Standard Line provide rest and privacy, the Tourist Line will enjoy a stay in luxury and style, and Executive Line ( suites ) , exquisite elegance is worthy of merit to our customers, all furnished with original pieces , carefully selected reflect the unquestionable artistry of their creators. We offer our guests the best experience you will never forget and be treated with the best staff . In our beautiful spaces feel a gentle touch to the senses and a memorable experience in Queens Villa Hotel, the guest will find the perfect place to stop time and immerse yourself in the delightful atmosphere of the " Joy of Living " , our " Inspiring Details "
Providing our customers value and quality to ensure compliance with the highest expectations , developing differentiated products with personality , able to meet the needs of the most demanding markets.
Being the best Boutique Hotel in Southern Peru .
" The QUEEN´S VILLA superb service is an attitude ." "It's an extra effort , a dedication overtime. It's doing the little things right , use the details to be different, strive for perfection . Is serving a customer at a time, listening, interpreting what is not said as much as what is said and find ways to provide value , to please the customer at the moment . "
Authenticity , is to go ahead with the truth . Commitment, is to live with a mission. Empathy, with the customer is always exceed their rising expectations . Passion, is to put the heart in everything we do . Equipment, is to add our voices , teamwork . Excellence , is to reach the top from the smallest details that inspire us and our customers . People Focus , Queens Villa 's main asset is people , our clients and our employees. Thanks to the performance of our employees we can offer our customers personalized service and a satisfying experience. Our challenge is to meet this commitment . Innovation, Our challenge is to anticipate the current and future needs of customers. In Queen´s Villa all have a responsibility to listen to the " voice of the customer " , to explore the possibilities of technology , monitor market trends and analyze changes in living habits .
From its beginnings, Queen's Villa Hotel has had a lot diverse remodeling and extensions. At first, it began as a lodging, soon after obtained the category of Hostel, to finally hold the category of Hotel in 2007.
In 2007, the construction of 7 rooms and a Suite with Jacuzzi got finished, and in 2009 we built a new reception in Luna Pizarro St. 512 Vallecito, besides of 2 Luxury Suites and a BBQ terrace with a breathtaking view that give us our volcanoes and the beautiful city of Arequipa.
Also in 2009, the old rooms from the colonial building; which belonged to a British Captain, were remodeled. This captain arrived at the port of Mollendo and fell in love with an Englishwoman who lived in Peru with her parents. The story says that they got married and settled in this place called "Vallecito", calling his property "Queen's Villa" in honor of their Queen. This name has remained even when it became a Hotel.
All in all, the Hotel Queen's Villa has 25 rooms surrounded by abundant nature, fantastic gardens and a refreshing pool.
We have future projects like to build a conference room for our executive guests and a pool bar for our tourists seeking to disconnect of the rough life and of routines of stress of big cities. All this,for the enjoyment of our guests.
"The results are a consequence of the quality of the processes."
